Satisfaction Guaranteed!

If You are NOT Satisfied with the Home You Buy with us for any reason*…


Buying a home is an exciting and major event but, it can also be a confusing and worrisome experience! When you buy a home through The Martels, we strive to find you the perfect home because your satisfaction is our promise and commitment to you . You see, we have created this Buyer Protection Plan to safeguard your investment.

We go the extra mile for our buyers

But if it doesn’t work out, your satisfaction is still guaranteed. We set ourselves apart from other Real Estate Sales Representatives by offering our buyers our unique and unparalleled Buyer Protection Plan. If, for whatever reason, you become dissatisfied with the home you purchased within 18 months, we’ll buy it back from you*!

What is the result from our guarantee?

It means that if you purchase a home through Martels Real Estate Inc , you can rest assured that if you are not satisfied, we will buy it back from you!

Upfront Guarantee as Your Lowest Possible Sell Price

You receive our upfront guaranteed offer in writing that we will buy your present home, for an agreed upon price. If you receive an offer that is higher than the guaranteed offer we provided, you get to take the higher offer! You don’t have to take ours!

Guaranteed Happiness

You can buy through Martels Real Estate Inc knowing there’s a safety net under you. If you’re not happy with your home purchase within 18 months, we’ll buy it back!

This plan is offered by Martels Real Estate Inc.

The following properties DO NOT qualify for this program

  • Out of town properties on a well & septic system;
  • Properties valued at $425,000+;
  • Properties on rental land;
  • Properties approximately more than 30km away from downtown Ottawa on a municipal street;
  • Out of Ottawa properties within 30km valued at $300,000+;
  • Condominium property valued approximately $275,000+.

*These guarantees apply for any advertisement

  • Buy any home in Ottawa and if you are not completely satisfied, we’ll buy it back!**
  • Your Home Sold for 100% of YOUR PRICE Guaranteed Or We’ll buy it back!**
  • Your Home Sold in less than 120 Days Guaranteed! Or We’ll Sell It For Free!**
  • Your Home Sold GUARANTEED! Or*We’ll Buy It**


  • You and Martels Real Estate Inc. must agree on price. (Current market value based on recent sales of similar homes in the neighborhood.)
  • You and Martels Real Estate Inc. must agree on a closing date at the time of listing.

Get Your Home Guaranteed Now


”I thought it was a gimmick!”

“But then they sat with me & explained that this Guarantee is merely to hold themselves accountable to the sale of my home and to relieve me all from my financial stresses having already bought a new home. Martels Real Estate gave me an offer on mine to give me the peace of mind knowing I had a backup plan. I thought it was a gimmick!”

-Mrs. C. Cyr

”We got $20,000 more and The Martels actually guaranteed the sale of another family’s home so they could buy ours.”

“The Martels actually guaranteed the sale of another family’s home so they could buy ours. As a result we were able to put a firm offer on the home we really wanted. And we got $20,000 more then other realtors suggested.”

-B. Bechard & C. Thompson

Lucie Martel, Sales Representative, RRS
Jacques Martel, Broker of Record
14-5480 Canotek Rd
Ottawa, ON K1J 9H6

East End: 613-742-5057
West End: 613-727-5057
Toll Free: 1-800-363-6242
Fax: 613-742-0073

Copyright © 2016 - 2017 Martels Real Estate Inc